This policy explains how APEC Fencing (ABN 75 702 536 150, “we” or “us”) collects, uses and looks after personal information when you contact us or use this website. We aim to handle personal information in line with the Australian Privacy Principles.
What we collect
We only collect what we need to talk to you and quote your project:
- your name, phone number and email address
- the property suburb or address where the work would be done
- details about the fence line that you choose to send us, such as the approximate length, the type of fence, access and ground conditions, and any photos
- a record of our calls, emails, quotes and the work we carry out for you
How we collect it
Most information comes straight from you: through the enquiry form on this website, by phone, by email, or when we visit your property to measure the fence line.
How we use it
- to reply to your enquiry and arrange a site visit
- to prepare and send you a written quote
- to carry out the work, deliver materials and invoice you
- to keep the records we need for our own accounts, tax and warranty purposes
We do not run a mailing list or a newsletter, we do not send follow up marketing campaigns, and we do not sell personal information.
Who we share it with
We only share personal information with people who help us deliver your job, such as our crew and, where a delivery address is needed, our suppliers. The companies that run this website, its enquiry form and our email store enquiry details on our behalf. We may also share information where the law requires it.
Storage and security
Enquiries sent through the website are stored on the website and emailed to us. We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only for as long as we need it for the purposes above or to meet legal and tax requirements.
Website visitors
Like most websites, this site and its hosting provider may record technical information such as your IP address, browser type and the pages you visit, to keep the site secure and working properly.
Access, correction and removal
You can ask to see the personal information we hold about you, to correct it, or to have it removed. Call or email us and we will respond within a reasonable time.
Complaints
If you have a concern about how we have handled your personal information, please contact us first so we can put it right. If you are not satisfied with our response you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Phone: 0448 791 997
Email: Jeremy@apecfencing.com.au
This policy was last updated on 7 October 2026.
