Process
How an APEC
project runs
From the first call to the handover walk. Five steps, one crew, and a number that does not move once you have signed.
Step by step
You should never have
to chase us
Most of the frustration with trade work comes from not knowing what happens next. Here is exactly what happens next.
01Call or enquiryTell us the property, the approximate run and what you are picturing. Five minutes tells us both whether it is a fit. If it is not, we will say so on that call.
02Site visit and measureWe walk the actual line with you. Access, ground conditions, falls, gate positions and rail count all get settled on site, not guessed from a satellite image.
03Written fixed quoteItemised and in writing, with the timber specification, what is included, what is not, the installed duration and a start date. Yours to sit on for as long as you need.
04Set out and buildBooked to a date. Set out first with string lines and levels, then built by the same four person crew from the first post to the last rail.
05Handover walkWe walk the finished line with you before we leave, check it against what was set out in the quote, and put right anything that is not to standard on the spot. The site is cleaned down before we go.
What to expect
Straight answers
on timing
APEC Fencing is a small team by design. That is what keeps the standard consistent, and it also means we are honest about the calendar.
- Enquiries answered within one business dayPhone and email are answered by Jeremy, not a call centre. Anything landing on a weekend is picked up Monday.
- Site visit usually within the weekSubject to where you are and what is on the go. You will be given a time, not a window.
- Quote in writing after the visitNot a verbal number on the day. Written, itemised and dated.
- A start date you can plan aroundWe do not take a booking we cannot start when we said. If something moves, you hear it from us first.
From your side
What gets you a real
number faster
None of this needs to be accurate. Close is plenty for a first conversation.
01
The property address
So we can look at access, the frontage and the approach before we come out.
02
Roughly how many metres
A pace count or a line drawn on a map is plenty. It does not need to be accurate, just close.
03
When you want it done
If it is tied to a build, a settlement or an event, tell us the date and we will tell you honestly if we can hit it.
04
A photo of the line
One phone photo of the boundary tells us more about ground and access than a paragraph of description.
Start the conversation
Ready to start at step one?
Send the property and the approximate run. Jeremy will call you back within one business day to arrange a time to come out and measure it.
